Terms & Conditions
Please read these terms carefully before purchasing our premium door mats and custom mat solutions. Your order confirms acceptance of these terms.
Last updated: September 2025
Acceptance of Terms
By accessing and using the JMats website (operated by JMax Exports Pvt. Ltd.) and purchasing our premium door mats, you agree to be bound by these Terms and Conditions.
Agreement Scope:
- • These terms apply to all purchases and interactions on our website
- • Custom mat orders are subject to additional specifications
- • Bulk orders may require separate commercial agreements
- • Terms may be updated with notice to customers
Products & Orders
JMats offers a wide range of premium door mats, kitchen mats, sports mats, and custom solutions manufactured with the highest quality standards in our Kerala facility.
Product Information:
- • All product descriptions are accurate to our knowledge
- • Colors may vary slightly due to monitor differences
- • Custom mats require detailed specifications
- • Sizes are approximate and may have minor variations
Order Process:
- • Orders are subject to availability and confirmation
- • We reserve the right to cancel orders if necessary
- • Large orders may require production time
- • Order confirmation will be sent via email
Pricing & Payment
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified. We offer secure payment options for your convenience.
Payment Terms:
Accepted Methods:
- • Credit/Debit Cards
- • UPI Payments
- • Net Banking
- • Bank Transfers (for bulk orders)
Payment Policies:
- • Full payment required before shipping
- • Prices may change without prior notice
- • Currency conversions at current rates
- • Payment disputes handled promptly
Shipping & Delivery
We ship our premium door mats across India and internationally. Delivery times vary based on location and product availability.
Domestic Shipping
- • 3-7 business days
- • Free shipping over ₹2,000
- • Tracking provided
- • Insurance available
International Shipping
- • 7-21 business days
- • Duties & taxes extra
- • Express options available
- • Restricted to select countries
Special Orders
- • Custom mats: 2-4 weeks
- • Bulk orders: Timeline varies
- • Manufacturing lead time
- • Priority shipping available
Intellectual Property
All content on the JMats website, including designs, images, and text, is protected by intellectual property laws and belongs to JMax Exports Pvt. Ltd.
Protected Content:
Liability & Warranties
We stand behind the quality of our premium door mats and provide warranties as specified. Our liability is limited to the terms outlined below.
Product Warranties:
- • Manufacturing defects covered
- • Normal wear and tear excluded
- • Warranty period varies by product
- • Proof of purchase required
Liability Limits:
- • Limited to product replacement value
- • Indirect damages excluded
- • Force majeure events excluded
- • Maximum liability capped
Governing Law
These Terms and Conditions are governed by Indian law. Any disputes will be resolved through the appropriate legal channels in Kerala, India.
Legal Jurisdiction:
Governing Law: Laws of India
Jurisdiction: Courts of Kerala, India
Dispute Resolution: Mediation preferred, litigation if necessary
Language: English language version prevails
Questions About Terms?
If you have any questions about these terms and conditions or need clarification on any policies, please contact our customer service team.
JMax Exports Pvt. Ltd.
Email: sales@justmax.in
Phone: +91 98463 599 66
Address: JMAX Export Private Ltd, Kollakadavu Industrial Estate, Kallimel P.O, Mavellikara, Alappuzha Dist - 690509